Usually have a 5 star experience with Virginia, Crystal and of course my fav. Andrea.
But had to leave a 4 star because the new towels are quite dismal, where are the nice white towels, the new ones smell and look like they are falling apart, something I might dust with at the house, keep the colored towels but lower the MVP experience or bring back the white towels and keep the MVP the same.
Thank you for your time.